Differences

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--- supported_hardware:hubitat [2021/05/30 17:25] – added 9.4.41 info James Sentman
+++ supported_hardware:hubitat [2021/11/05 15:44] – added gathering data for support section James Sentman
@@ Line 31: / Line 31: @@
 If you have only a single Hubitat on your network you can leave the defaults for **Address** as "hubitat.local" under normal circumstances the port should be left as "80."
 If you are running multiple Hubitat's on the network then you will need to provide them with Static IP addresses so you know which one XTension is connecting to. There is no interface to this inside the Hubitat itself so you will need to visit the configuration of your router and create a DHCP reservation for the 2 devices, then restart them to make sure they pick up the new address if you changed it from what they were using at the time. Then enter that into the address field.
+**NOTE:** there is a bug somewhere either in their firmware or in the Mac implementation of the bonjour lookups that can make it take between 5 and 10 seconds or more to resolve the hubitat.local address. Until I or they figure out what changed and how to fix it please use a DHCP reservation or the static IP capabilities of the more recent firmware updates and change the address of the hubitat in the XTension address field to use the IP address instead of the mDNS name. This will remove the extended delay when controlling anything that many folks, including myself, but not all folks are seeing when using the hubitat.local address.
 If you have setup local access security on the Hubitat check the "Send Authentication" checkbox and enter the user and password. **NOTE:** as of this beta version sending passwords is not implemented. If this is something you need sooner please let me know and I will move it up the list of items yet to implement. It will be available before the plugin is promoted out of beta.
@@ Line 42: / Line 44: @@
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+====Unit Naming Conventions:====
+When XTension sees a new unit in the Hubitat it will automatically create a new unit for it with all the proper settings. It will also use the name you have given the unit in the Hubitat as it’s starting point. Once the unit is created the name of the unit is no longer important to the connection and you can change the name in XTension without changing it in the Hubitat. This can be useful if there are name length restrictions or if the naming convention you are using inside the hubitat would not be as useful as what you want to use in XTension.
 ====Using The Hubitat Plugin:====
@@ Line 113: / Line 118: @@
 set value of “Thermostat Mode Unit” to “cool”
 </code>
+====Gathering Data For Unsupported Devices:====
+If you have a device that is either not showing up at all or it showing no updates or the wrong updates please do the following to capture info about it. First I need a full database dump from your hubitat and the name of the device or it’s address so I can find the pertinent data in the potentially large database info. Please visit this link on your Hubitat, filling in your Access Token as described above in the initial setup:
+<code>
+http://hubitat.local/apps/api/<replace with your APP ID Number as above>/devices/*?access_token=<replace with your access token as above>
+</code>
+That will download some pages of JSON data into your browser, you can cut and paste it into an email to me or save it to a file and email me that if the data is too large.
+Second I will need some of the push data that the hubitat sends when values change or are updated. In the Interface List window in XTension control click, or perform a contextual click on the hubitat interface you created there and select “Turn Debug Mode On” Now all the push information that is received will be written to the XTension log. Do whatever you need to in order to create some push updates from the Hubitat and then copy and paste those lines into an email to me as well. I’ll do whatever possible to support any devices that aren’t already handled properly.
 ====History:====