Xtension worked on Mini but not on MacPro

[Rob Ebersol]

I did install/uninstall/restart etc. Log shows expected responses, but no results. There’s no errors in the log. The MacPro is running 10.10 and the Mini was on 10.8 so perhaps OS USB is an issue. I may resort to troubleshooting the Mini vs. attempting a temporary install on the MacPro. thanks, Rob


> On May 24, 2016, at 8:42 AM, James Sentman <james at sentman.com> wrote:
> 
> The Plinc devices are USB native and require the USB Device drivers. Have you already run that? If not you’ll need to unplug the device from the USB port, select “install USB device support” from the File menu in XTension, that will ask you for your admin password so that it can add the proper files to the system (the user you’re signed in as must have the “allow user to administer this computer” checkbox turned on or it won’t let you do this) and then when thats done plug the USB cable to the plink back in. You shouldn’t have to restart, but if it doesn’t immediately find it and start working then you should do that.
> 
> If you’ve already run the install, try uninstalling them from the next menu item and re-installing them and restarting.
> 
> I’ve tested here on all my machines running the latest OS versions and thats all that was necessary. There are others that have been having a very hard time  getting the USB native devices to work and I’m not sure why. Apple did some very nasty things to USB in the last couple of OS updates, but only for some people. There are lots of other things to try and to look at if it still doesn’t work after running the install. Let us know what happens.
> 
> 
>> On May 23, 2016, at 8:06 PM, Rob Ebersol <rob at ebersol.com> wrote:
>> 
>> My Mini has hardware issues so I moved the Powerlinc over to my MacPro, installed the latest Xtension build, set up the interface, “PLinkCU:Ready!,found, initialized”. I’m not getting any on/off my X10 switches from the MacPro with the exact setup that was working on the Mini. Any suggestions for troubleshooting? thanks, Rob
> 
> Thanks,
>  James
> 
> 
> James Sentman                       http://www.PlanetaryGear.org		http://MacHomeAutomation.com
> 
> 
> 
> 
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